Course curriculum
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Welcome to SkillsForMED!
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How to use this course?
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What is Online Learning
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Benefits and Challenges of Online Learning
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Tips for Online Learning
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Pre-test - Nursing Professionalism
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Introduction to Professionalism
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Nursing Professionalism
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Professionalism in Workplace
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Key Professional Skills for Experienced Nurses
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Post-test - Nursing Professionalism
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Pre-test - Nursing Communication
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Communication
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Types of Communication
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Techniques of Communication
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Nursing Communication
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Communicating with Patient and Family
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Using GREET for Patient and Family Communication
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Using ISBAR for HCW Communication
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Communicating with Other HCW
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Patient Confidentiality
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Phone Communication
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How Not to Call a Doctor at Night?
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Example of Poor Communication
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Example of Good Communication
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Using Read Back Technique - Airline Industry
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Video: Read Back in Airline Industry
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Using Read Back Technique - Healthcare Settings
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Correct Way To take a Telephone Order
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What Did we Learn from the Video?
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Phone Communication in Healthcare Settings
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Phone Communication - Best Practices
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Scripted Communication
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Post-test - Nursing Communication
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About this course
- 34 lessons
- 13 hours of video content